There’s Something about Alexa

There's something about Alexxa
It’s time I face the truth: I think Alexa may be making my wife nervous. You see, when I’m not traveling, I work from home, and lately I have been researching the capabilities of Amazon’s virtual assistant from my home office. As I experiment with a few of the 7,000 skills Alexa can now ...

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Getting Out of My Bubble: A Hard Lesson Learned…in a Very Public Setting

I have been lucky enough to have made my living for the past 25 years in retail technology, and until Thursday, I thought I had never forgotten my retail roots. My retail roots run deep, because I literally grew up in retail: my grandfather used to look after me in his furniture store in Poughkee...

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Are Merchants Finally Prepared to Invite Marketing into their Backyard?

For years, industry thought leaders have been predicting that marketing will soon have a seat at the merchandising table. I can remember RSR’s Paula Rosenblum, as far back as 2012, evangelizing the idea that the customer should be the fourth branch of the merchandise planning tree. Significant ...

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