24 posts by Dave Bruno

Better Together: News, Notables and Key Takeaways from Aptos Engage 2017

Aptos Engage
I am now six days home from Aptos Engage 2017, and slowly, ever so slowly, I am finally beginning to feel human again. At my age, recovering from the effort required to help plan, produce and participate in a user conference takes a bit longer than it did in my younger days. However, as I begin to ...

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Into the Wild: A Dispatch from the Brick and Mortar Badlands

Retail Store Badlands
It’s Saturday morning, and I can’t believe what I ‘m (not) seeing. I am on the prowl. The hunt. I am stalking the aisles of the hamster habitat that is my local big box retail store. I am in the throes of what has now become an almost desperate search for an elusive and very specific item ...

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Can Earthworms Help Us Compete with Amazon?

Finding the Future of Retail
My hometown of Encinitas, California, is the last place you might look for a glimpse into the future of retail. If anything, Encinitas – a true hippie’s paradise – is a throwback to simpler times. Birkenstock sandals and tie-dye tees are fashion mainstays for most locals. People practice ...

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There’s Something about Alexa

There's something about Alexxa
It’s time I face the truth: I think Alexa may be making my wife nervous. You see, when I’m not traveling, I work from home, and lately I have been researching the capabilities of Amazon’s virtual assistant from my home office. As I experiment with a few of the 7,000 skills Alexa can now ...

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Retail’s Rallying Cry Against Amazon: Convert Stores to Fulfillment Centers

Stores as Fulfillment Centers
A couple weeks ago, I wrote a post for this blog that suggested that, in the midst of daily headlines announcing new rounds of retail store closures, that perhaps it was time to re-think this contraction strategy. I suggested that perhaps it is time instead for a complete re-think of what we expect ...

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Retailing in the Age of Amazon: Fewer Stores Is the Key to Success…or is it More Stores?

Has there ever been a more challenging time to be in the brick and mortar retail business? Heck, is there even such a thing as a “brick and mortar” retail business anymore? Connectivity, mobility, the Cloud, and Amazon have all conspired to create unprecedented challenges for retailers in every ...

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