Attics of My (Retail) Life: What a Long, Strange Trip It’s Been

Long Strange Trip
As I made my way up the coast of California for a long late-May weekend in San Francisco, a couple of random thoughts crossed my mind as my flight prepared to land in the City by the Bay:  “Long Strange Trip,” the highly anticipated documentary about San Francisco legends The Grateful ...

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Right Outside the Door: Is the Secret to Beating Amazon In and Around Your Stores?

Online stores are just markers on a map
Quick: close your eyes and picture what your stores look like to your customers. Ok. Open your eyes. What did you see? A rich experience where your customers can engage with your products and sales associates, try, touch and feel products, and discover new items they never imagined they would ...

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Seven Lessons About Retail I Learned While Watching Tiny House Hunters

Lessons Learned from Tiny Houses
One of my favorite television shows is “Tiny House Hunters” (#TinyHouseHunters) on HGTV. The tiny house movement is all about living simply in truly tiny houses that are typically less than 500 square feet in size.  It fascinates me that people can truly downsize that much and then live ...

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Store Formats More Saturated than Food Court Fries: I’m Bored (and I’m a Threat to Your Business)

Bored as Food Court Fries
It’s true: though I’m surrounded by lights, music and a ton of activity, I'm bored. I’m completely disengaged—caught in a void between my expectations and my experience.  Once again, I’m at the mall. It’s ridiculous, I know. I’m a self-contained adult, not some whiny adolescent ...

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Buy Frog Food, Get a Free…Frog?

Deadrick the Frog
I live with a sprightly scientist.  My seven year old, Vaughn, is intrigued by nature, loves a good rock and collects bugs both dead and alive.  Knowing all this, I shouldn’t have been surprised by his Christmas list last year – but nonetheless I was.  Here was a kid, who could have truly ...

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Aptos Engage Photo Album: Better Together, Indeed!

Aptos Engage Photo Album
Aptos Engage 2017 was, by all accounts, a rousing success. Over 300 people from across the retail industry gathered to network, brainstorm, share successes and, well, engage. The optimism and enthusiasm for the opportunities that this era of retail presents was undeniable and people came to ...

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