Retailing in the Age of Amazon: Fewer Stores Is the Key to Success…or is it More Stores?

Has there ever been a more challenging time to be in the brick and mortar retail business? Heck, is there even such a thing as a “brick and mortar” retail business anymore? Connectivity, mobility, the Cloud, and Amazon have all conspired to create unprecedented challenges for retailers in every ...

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New Venue, New Agenda, New Value: It’s Hard to Imagine, but It’s Already Time To Register for Engage 2017

Engage 2017 Host Hotel the Diplomat Resort
I can hardly believe it’s “conference season” again: it feels like just a few months ago that we were gathered in Las Vegas, celebrating Engage 2016, our first client conference as Aptos. And yet, already, Engage2017 is right around the corner. And as one of the producers of the conference, I ...

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An Analyst’s Perspective: Retail’s Big Squeeze…The Need for Store Transformation Reaches Critical

Stores Getting Squeezed
The store as it exists today is designed to support a shopping process that is obsolete. Don’t believe me? Hear me out. Stores are designed to keep shoppers in them as long as possible in order to maximize the opportunity to sell to them. Retailers and academics alike have done plenty of ...

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Cuban Snapshot: A Vacation in Paradise (with Shopping on Hold)

When Barack Obama initiated a thaw in relations with Cuba in 2014, aimed at easing travel restrictions for certain categories of Americans, restoring diplomatic relations and working toward a rollback of the economic embargo, people and businesses across the US had reason to consider the opportun...

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Scouting the Centennials: Millennials Must Move Over as the New Kids Start Shopping

Scouting Centennials
In our personal lives, people always say that kids can be a ruthless reminder of the passage of time: one minute you are changing their diapers in the middle of the night and suddenly they are leaving the nest for college. As the years fly by in my career, I think the same holds true for our ...

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NRF 2017 Trends Report Part 3: Extracting Personal and Professional ROI from your NRF Experience

Retail Trends
This post represents part 3 of a series describing retail trends that emerged from the exhibit hall at Retail’s BIG Show in New York last week. While part 1 and part 2 highlighted specific business trends and their potential impact on retail in 2017, this post will shed light on an easy and ...

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