Store Formats More Saturated than Food Court Fries: I’m Bored (and I’m a Threat to Your Business)

Bored as Food Court Fries
It’s true: though I’m surrounded by lights, music and a ton of activity, I'm bored. I’m completely disengaged—caught in a void between my expectations and my experience.  Once again, I’m at the mall. It’s ridiculous, I know. I’m a self-contained adult, not some whiny adolescent ...

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Buy Frog Food, Get a Free…Frog?

Deadrick the Frog
I live with a sprightly scientist.  My seven year old, Vaughn, is intrigued by nature, loves a good rock and collects bugs both dead and alive.  Knowing all this, I shouldn’t have been surprised by his Christmas list last year – but nonetheless I was.  Here was a kid, who could have truly ...

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Aptos Engage Photo Album: Better Together, Indeed!

Aptos Engage Photo Album
Aptos Engage 2017 was, by all accounts, a rousing success. Over 300 people from across the retail industry gathered to network, brainstorm, share successes and, well, engage. The optimism and enthusiasm for the opportunities that this era of retail presents was undeniable and people came to ...

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Better Together: News, Notables and Key Takeaways from Aptos Engage 2017

Aptos Engage
I am now six days home from Aptos Engage 2017, and slowly, ever so slowly, I am finally beginning to feel human again. At my age, recovering from the effort required to help plan, produce and participate in a user conference takes a bit longer than it did in my younger days. However, as I begin to ...

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He Got Snapped

Snapped by a Fashion Store
When was the last time you stepped foot in a specialty fashion store? I’ll be honest; it had been awhile for me, which is saying something, considering the industry in which I work.  I, like many career-focused shoppers, have slipped into an on-line or subscription service shopping pattern.  I ...

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Into the Wild: A Dispatch from the Brick and Mortar Badlands

Retail Store Badlands
It’s Saturday morning, and I can’t believe what I ‘m (not) seeing. I am on the prowl. The hunt. I am stalking the aisles of the hamster habitat that is my local big box retail store. I am in the throes of what has now become an almost desperate search for an elusive and very specific item ...

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